We offer a range of fully approved COVID-19 tests including RT-PCR and Antigen tests. All our tests are fully approved and performed by our fully trained medical staff.
- Fully EU approved Covid-19 tests for travel
- RT-PCR test for €69. Results same with 8 hours
- Antigen test for €29. Results same day within 1 hour
- Multiple testing centres to choose from
- All tests include the EUCDC travel certificate
Frequently asked questions
Got a question about your Covid-19 test? Here are some of the common questions we frequently get asked. However, if you have any further questions, feel free to contact us today.
Booking your test
-
How much are your tests?
Our RT-PCR test is €69 and our Antigen test is €29.
-
How do I book a test?
You can book and pay for your preferred time and testing centre via our ‘Book Your Test’ page. Within 30 minutes of paying and booking, you will then be sent a confirmation email with a QR code. You must bring a copy of the QR code with you on the day of your test. Please also bring a copy of your valid passport if you require a Travel Certificate or have booked a Test to Release test.
-
What is your Travel Certificate?
Our Travel Certificate provides evidence that you have undertaken COVID-19 screening prior to your flight. It can also be used by international travellers using other modes of transportation including ship, car, and train.
Travellers are eligible for our Travel Certificate if their test result is negative, but they must ensure that they bring their passport and travel booking reference to their appointment.
-
Can I add change my booking date and time after I have booked?
Yes, you can change the date and time of your booking. Click on the link in your booking confirmation email or login by clicking the 'user' icon at the top of any booking page.
-
Can I cancel my booking?
You can cancel your booking up to 24 hours before your appointment. In this event, we will issue a full refund. Cancelled within 24 hours, bookings are non-refundable.
-
What is the maximum group size I can book?
You can book for up to 5 people in one booking. If your group is larger than this you will need to make 2 or more bookings.
-
What are the different entry requirements for each country?
Requirements for entry to countries during the COVID-19 pandemic may differ and it is your responsibility to ensure that you have all the necessary documentation and information before you travel.
Up-to-date guidance can be found for each destination, including entry requirements by visiting the Department of Foreign Affairs website at: https://dfa.ie/travel/travel-advice/
-
If I want a Travel Certificate, how long before my flight do I need to take a test?
RT-PCR Tests
We recommend that you undertake a test 72 hours before your flight departure to allow sufficient time for your test results to be processed. However, you must check this with your travel provider and ensure that this is appropriate given the regulations in your destination country.Please also note that we aim to deliver your test results within 4-6 hours of taking your swab sample on your test day, however, in some cases these could take up to 12 hours. On the rare occasion that your test results are inconclusive you will be asked to return to the test center the following day for another swab at no cost to you.
Please ensure you book your test while taking into account these delivery times to ensure you receive your results when you need them.
Antigen Tests
We aim to deliver your results in 1 hour from your sample being taken, but please allow sufficient time before the check-in for your flight. -
There are no slots available on your website - can I make a booking over the phone?
Bookings can only be made via our website and cannot be made by phone. Our website currently shows all available slots and you will not find additional slots by calling our customer care centre.
-
Can I reschedule my test?
If your booking is more than 72 hours ahead and you wish to amend your booking, please visit our Booking Amendment page.
Request for changes within 72 hours* of your appointment time will not be permitted unless your flight has been cancelled by the airline within 72 hours or government guidelines have changed. In this event, we will ask for proof of that fact and you will have the option to rebook for an alternative date or on request, we will issue a Covid-19 testing voucher for an equivalent test to use at any of our testing centres within a period of 12 months from the date of your original test (subject to availability). -
I have not received my booking confirmation and/or QR code. What do I do?
If you’ve paid for and made a booking, your GoSafe48 confirmation number will be emailed and texted to you; this could take up to 30 minutes to receive, after you’ve made your booking. We suggest you also check your Spam/Junk folder for the email, as some email providers may place it there.
If after 30 minutes of paying for and making your booking you have not received your email in either your Inbox or your Spam/Junk folder, please fill in the appropriate form on our Customer Service Support website here: https://gosafe48.ie/contact-us/
-
Can I book the day 2 and day 8 arrivals tests separately?
Yes, you can book these separately.
Test day and results
-
What documentation do I need to bring with me for a test?
You must bring a copy of your booking email with the QR code that will have been attached to your email confirmation to gain access to our testing site. If you have booked a test with a Travel Certificate or a Test to Release, you will need to bring a valid passport or national ID card for authentication.
-
Are your tests appropriate for children?
Yes, our RT-PCR test can be taken by children ages 2 and older. Your child will see people wearing aprons, gloves and masks (this is to help keep everyone as safe as possible). If you are able to sit next to your child or have them on your lap during swabbing, it will give them a sense of comfort.
You may wish to bring a toy to help soothe or entertain your child.
-
Are there toilets or other customer facilities on site?
There are no customer facilities on site.
-
Do you use UTC time for your results?
Yes, we use Coordinated Universal Time or UTC as the primary time for test results. This is standard practice for testing purposes. You can convert the time to your timezone here: https://www.timeanddate.com/worldclock/meetingtime.html?iso=20210801&p1=4412
-
How long does it take to get my result?
RT-PCR tests - Please also note that we aim to deliver test results within 4-8 hours of taking your swab sample on your your test day, however, in some cases these could take up to 12 hours. On the rare occasion that your test results are inconclusive you will be asked to return to the test center the following day for another swab at no cost to you.
Antigen tests - we aim to deliver your results in 1 hour from your sample being taken.
-
Does it hurt having a swab taken?
For RT-PCR tests (RT-PCR Test only, RT-PCR Travel Certificate and PCR Test to Release tests), a swab is taken from the nasal passage.
For Antigen tests a nasal swab only is taken. It is a quick test and doesn't hurt but can be uncomfortable.
-
Will there be somewhere on site I can go to wait for my results before my flight?
After we have taken your swab you will need to return home and there are no customer facilities on site.
-
What does it mean if I receive a positive result?
If you received a positive COVID-19 test result you must self-isolate for the next fourteen days. For further guidance on self-isolation, read here: https://www2.hse.ie/conditions/coronavirus/managing-coronavirus-at-home/treat-symptoms-at-home.html.
Our clinical team will contact all positive results directly giving advice and next steps where appropriate.
All positive COVID-19 PCR test results will be reported as required to Public Health (Department of Health) by Dr. Nick Flynn.
Other questions
-
What is an RT-PCR test?
A PCR (Polymerase Chain Reaction) test is an antigen test and is used to detect a virus’ genetic material (DNA/RNA) from a throat and nasal swab. This type of test is very accurate and is considered to be the gold standard in COVID-19 testing and is used by the HSE.
-
What are the differences between a RT-PCR, LAMP test and Antigen tests?
A RT-PCR test is the gold standard in COVID-19 testing and is the test used by the HSE. It offers the most accurate results as it can detect even the smallest amount of virus. This means that a negative PCR test result provides the most reliable indication you can safely continue to work and travel.
A LAMP test is also analysed in a laboratory but the test is less accurate and sensitive. Therefore, it may give a negative result to people who have a small amount of virus present. A negative LAMP test provides you with some protection, but not as much as a RT-PCR test.
An Antigen test is an established technology, adapted to detect antigens that are present when a person has COVID-19. The best-known example of a Antigen test is the home pregnancy test kit. The test kit is a hand-held device with an absorbent pad at one end and a reading window at the other. Inside the device is a strip of test paper that changes colour in the presence of COVID-19 antigens. A negative result means that active coronavirus infection was not detected, at the time of the test. However, this does not guarantee that you do not have coronavirus. It is not analysed in a laboratory, unlike the RT-PCR or LAMP tests.
-
What is the difference between an antibody and antigen test?
An antibody test detects if you have already had the virus by checking for the presence of COVID-19 antibodies in your immune system. An antigen test only detects the virus that is currently in your body. As part of our service, we offer Polymerase Chain Reaction (PCR) tests and antigen Lateral Flow tests which detect presence of virus.
-
Are your staff conducting the screenings medically qualified?
Our screening practitioners have all undergone rigorous medical training in how to administer and process swabbing. GoSafe48 has partnered with Sure Rapid Testing to oversee our clinical governance. Dr. Nick Flynn and his team ensures common clinical governance procedures for screening processes, travel certification and patient care pathways in the event of positive detections.
-
What is an Antigen Test?
An Antigen test is an established technology, adapted to detect antigens that are present when a person has COVID-19. The best-known example of a lateral flow test is the home pregnancy test kit.
The test kit is a hand-held device with an absorbent pad at one end and a reading window at the other. Inside the device is a strip of test paper that changes colour in the presence of COVID-19 antigens.
A negative result means that active coronavirus infection was not detected, at the time of the test. However, this does not guarantee that you do not have coronavirus. It is not analysed in a laboratory, unlike the RT-PCR or LAMP tests.
-
Will the new strain of COVID continue to be detected by a RT-PCR?
Yes, our tests have been specifically designed to focus on highly conserved regions of the viral RNA. The variations or mutations do not impact the sensitivity or specificity of our tests. As always, we will continue to monitor the science to provide a highly effective and accurate test result.